Question 1

Do you offer refunds?

Accepted Answer

No, all sales are final. Our products are digital and our services are custom, we do not offer refunds under any circumstances.

Question 2

How will I receive my digital product?

Accepted Answer

Digital downloads are delivered to your email after purchase. Please check your inbox (and spam folder) for your files.

Question 3

How do I book a service?

Accepted Answer

You can submit an inquiry through our contact form or via email. From there, we’ll align on details and send you a booking link or invoice.

Question 4

Do you offer payment plans?

Accepted Answer

Payment plans may be available depending on the service. Please mention this when inquiring and we’ll see what works best.

Question 5

What if I have questions before I purchase?

Accepted Answer

You can always reach out to hello@poderosamarketing.com or DM us on Instagram @marketingbypoderosa we’re happy to answer any questions before you commit.

Question 6

Where is your business located?

Accepted Answer

San Francisco, CA and surrounding bay area region.